Tech Tip: Troubleshooting

Sometimes I get a problem when signing into school websites such as One, Canvas, etc, and I get an error message that doesn't make too much sense.  Usually, it's because of cookies or cache.  An easy short-term solution is to open up the browser in incognito to log in.  It ignores your cookies or cache and settings in case you just need to check something in a hurry and don't have time to delete your cookies, cache, or restart your computer.

Comments

  1. Laura GibbsNovember 12, 2018 at 11:23 AM

    Oh, that is a great strategy to add to the list, Nathaniel: I never thought about using incognito that way before. I will go add that to the list!

    ReplyDelete

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